Terms and Conditions
Welcome to ZVS Jewelry. By accessing or using our website https://zvsjewelry.com, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
ZVS Jewelry (“we,” “our,” or “us”) is a jewelry manufacturer based in Xiamen, China. We provide custom jewelry design, production, and wholesale services to international clients including brands, distributors, and retailers.
2. Use of This Website
By visiting our website, you agree to:
Use the site only for lawful purposes.
Not misuse or attempt to damage the website or interfere with its functionality.
Not copy, reproduce, or distribute any content, images, or materials without written permission from ZVS Jewelry.
We reserve the right to restrict access or terminate use if these terms are violated.
3. Product Information and Quotations
All product descriptions, images, and pricing displayed on this website are for reference and promotional purposes only.
Final quotations will be confirmed individually based on materials, quantity, and customization requirements.
We make every effort to ensure accuracy, but minor variations in color, size, or design may occur due to the handmade nature of jewelry production.
4. Orders and Payment
Orders are accepted after written confirmation (via email or purchase order).
A deposit may be required before production begins.
Full payment must be received before shipment, unless otherwise agreed in writing.
All prices are quoted in USD (or otherwise specified) and do not include taxes, duties, or international shipping costs.
5. Samples and Customization
Samples can be provided upon request.
For custom jewelry, clients are responsible for ensuring that all designs and logos provided do not infringe on third-party intellectual property rights.
6. Shipping and Delivery
Production and delivery timelines are estimates and may vary depending on order size and material availability.
ZVS Jewelry is not responsible for delays caused by customs clearance, transportation, or events beyond our control.
Risk of loss passes to the buyer once the goods are handed to the shipping carrier.
7. Returns and Claims
Because most of our jewelry is custom-made, returns are generally not accepted unless there is a verified production defect.
Any claim regarding product quality or shortages must be reported within 7 days of receiving the goods.
We will review and, if necessary, repair or replace the affected items.
8. Intellectual Property
All designs, product photos, and content on this website are the property of ZVS Jewelry or its licensors.
They may not be copied, reproduced, or used without prior written consent.
9. Limitation of Liability
ZVS Jewelry is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the specific goods or services in question.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by the laws of the People’s Republic of China.
Any disputes shall be resolved through amicable negotiation; if not resolved, they will be submitted to the local court in Xiamen, China.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at info@zvscollection.com